When it comes to deciding from your high-volume scanner or low-volume scanner for ones business, you will most probably consider getting in touch with purchase a site agreement.
These forms of agreements certainly are a warranty that can offer onsite service and technical support on your scanner. These agreements have plenty of benefits including onsite care and support. However, many companies may be often unwilling to spend the excess money.
To help assess if a scanner agreement is right for ones business, you have to weigh these options. This will help you to determine if a scanner service agreement is right for ones business.
Onsite Service: Just about all agreements feature some sort of onsite service. The key is to discover the times and days when you can get those to service your scanner. Most reliable companies offer onsite service during typical work hours Monday through Friday from 8 a.m. in order to 5 p.m.
It’s vital that you ask about the service hours before purchasing any agreement. You’ll want to choose one that meets your schedule.
Extended Warranties: Another benefit of these varieties of agreements can be an extension from the original manufacturer’s warranty. The warranty is normally extended anywhere from around one to three years. You’ll want to review the original warranty to view what is included.
By looking over the first warranty, you can determine if the service agreement suits you.
Response Times: This is another important thing to think about before purchasing something agreement. You will want to discover how long it will require people to are able to your office to service your scanner.
Typically companies have a site radius which they follow. Companies generally guarantee a specific hour response time depending on the distance between your work and the service center. If your work is more than 100 miles out of the service center, it typically can be a next day response.
Read the Service Agreement: This is perhaps the key step in this process. Before signing any documents, take a moment to read on the agreement. It’s quite likely that you’re going to have some questions.
Once you sign the agreement, make certain you get the correct contact info as well as the important support telephone numbers.
Is a Service Agreement Right For You?
So, this is actually the answer to the most crucial question – It depends.
Purchasing a website agreement is usually a great investment for the scanner. However, all this depends on your allowance.
A lots of times a document imaging company will continue to work with you for the pricing with the scanner and also the service agreement. A service agreement is really a good thing to possess, particularly when hardware and software issues arise.